Communication Tools
DeanDesk offers various communication tools to facilitate interaction between administrators, instructors, and students.
Announcements
Post general announcements visible to all users or specific groups.
Types of Announcements
System-Wide Announcements: Visible to all users across the platform
Course Announcements: Specific to individual courses
Group Announcements: Targeted to specific user groups or roles
How Students Receive Announcements
When an announcement is posted, students receive notifications through multiple channels:
- Email notification
- In-app notification on the DeanDesk platform
- Push notification (if logged into the mobile app)
Messaging
Send direct messages to individuals or groups within the platform.
Features
- One-on-One Messaging: Direct communication between users
- Group Messaging: Send messages to multiple recipients
- Message History: Access previous conversations
- File Attachments: Share documents and files through messages
Notification Settings
Users can customize their notification preferences to control how they receive communications:
- Email notifications
- Push notifications
- In-app notifications
- Frequency settings
Best Practices
For Administrators
- Use announcements for important, time-sensitive information
- Send personalized welcome emails using tags like
{{firstName}} - Create dedicated courses for onboarding materials
For Instructors
- Post course announcements regularly to keep students informed
- Use messaging for individual student communications
- Set clear expectations for response times
Related Sections
- Initial Setup - Learn about welcome emails and onboarding
- LMS - Learn more about course announcements